FAQ

Placing Your Order

For the best possible shopping experience, please review our policies before making your purchase. We strive to make your shopping experience a pleasant one and want you to come back often. Your business is important to us and we will always do our best to make sure you are delighted with your purchase. Find our Terms of Service here.

Have a Question

Please give us a bell on 0845 388 0767 or drop an email enquiries@gardenliving.biz or complete the form on our Contact Us page.

Credit Cards Accepted

You can pay for your order using Visa or Master Card. We also accept PayPal and Shopify Pay. Please be sure to provide your exact billing address (the address your credit card provider or PayPal has on file for the card you use) when completing your order. Incorrect information may cause processing delays.

What is Your Order Processing Policy

We reserve the right, at any time after receipt of your order, to accept or decline processing the order for any reason. One of our biggest concerns as an on line retailer is to verify the validity of every order we receive to ensure that neither you nor we will fall victim to any kind of fraudulent activities. On occasion, we may ask you for your help in substantiating information for orders that need further verification. The verification process may cause a delay in the processing and shipping of the order.

Shipping & Returns

Please review or Shipping and Return policies the details of which can be found here.